Shipping Policy

1.Scope of Application

The following General Terms and Conditions apply to all orders in the InfiniteBallers  
Orders of commercial resellers are excluded.

2.Offers and conclusion of contract

(1)The presentation of the products in our Store is not a legally binding offer, but a non-binding online catalogue. By clicking the button “Buy now” you place a binding order.
when paying with PayPal at the time you have confirmed the payment order to PayPal.
when paying by credit card at the time the credit card is charged.
(3)Products in the shopping cart are not reserved.

3.Prices

(1)Depending on your location, prices on our website are displayed in EURO (e.g European countries & territories), GBP (e.g United Kingdom and UK territories), YEN (Japan) or USD (e.g. USA, Canada).
(2)For customers based in the EU, the prices are shown inclusive the applicable statutory value-added tax. For customers based in the US, the prices shown on the product page are net prices. Taxes may vary by shipping address and are calculated and displayed during checkout. Please see section 7 for additional shipping costs.
(3)For orders with delivery within the EU or to the USA, all applicable duties or custom-related charges are included in the price and there are no additional costs due upon delivery (DDP).
(4)Customs duties or fees may apply to deliveries to other countries. These costs are not included in the price and have to be borne by the customer upon delivery (DDU). We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

4.Payment

(1)We accept payments by credit card, Klarna or PayPal.
(2)Please note that your account or credit card will usually be charged in your home currency and that some credit card providers may charge a foreign currency fee.

5.Right of Cancellation

Notwithstanding the statutory provisions, we shall be entitled to withdraw from the contract without prior notice
If an address verification fails
In case of fraudulent credit card payments
If shipping restrictions to specific items apply Any payments already made will be refunded immediately.
In the case of product discrepancies, rendering an out of stock item/s, Any payments already made will be refunded immediately.

6.Delivery Terms

(1)We ship with FedEx to the delivery address stated by the customer. Delivery time, shipping costs and minimum order value  on your location. 
* Working days are Monday to Friday with the exception of public holidays in Germany.
Delivery to Shipping Costs   Delivery Time
EU Core EUR 5   2-6 working days*
EU Not Core EUR 10   2-6 working days*
UK GBP 5   2-6 working days*
USA USD 8   2-6 working days*
Canada USD 15   2-6 working days*

If your country is not on the list, just email us at moran.cerkez1@gmail.com and we will try to arrange a delivery.
(2)Please note that delivery of individual products may be subject to restrictions in certain countries. If a product you have ordered cannot be delivered to your country, we will notify you immediately.
(3)In individual cases it may not be possible to deliver a product to every country due to licensing regulations. In this case, the respective country is not available in the country option at checkout.
(4)We do not deliver to PO boxes or Packstations.

7.Returns from within EU/EEA

Consumers with their usual residence in a member state of the European Union (EU) or the European Economic Area (EEA) at the time the contract is concluded are entitled to a right of withdrawal in accordance with the following provisions:

8.Returns from outside EU/EEA

Customers with their usual residence in a country that is neither a member of the EU nor of the EEA at the time the contract is concluded can return the goods in accordance with the following provisions:

(1)The goods must not be used and in their original packaging.
(2)The goods must be returned within 14 days to the following address:Mirnovečka 33, Mala Rakovica Samobor, 10430
Boston, Massachusetts.
This period shall be deemed to have been met if you dispatch the goods before the expiry of the fourteen day period.
(3)The return shipment is free of charge if you use the return label provided by us. To get a return label, simply send an e-mail to moran.cerkez1@gmail.com. Please note that we do not refund shipping costs if you choose a different shipping method.
(4)If the conditions for the return are met, we will refund the purchase price you paid for the goods. Otherwise, we will return the goods to you at your expense. The rights in case of a defect remain unaffected.

9.Retention of Title

The delivered goods shall remain our property until complete payment.

10.Liability

(1)We shall only be liable for damages resulting from an intentional or grossly negligent breach of duty. In the event of simple negligence, we shall only be liable in the event of injury to life, body, health or an essential contractual obligation. Essential contractual obligations are those whose fulfillment is necessary for the achievement of the objective of the contract or which enable the performance of the contract in the first place.
(2)The above limitations of liability shall also apply in favour of our legal representatives and agents.
(3)The liability according to the Product Liability Act remains unaffected.

11.Governing Law

(1)For consumers with their usual place of residence in a member state of the European Union (EU) or the European Economic Area (EEA) at the time the contract is concluded, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (UNCITRAL/CISG).
(2)For consumers with a usual place of residence in a country that is neither a member of the EU nor of the EEA, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (UNCITRAL/CISG) and the provisions on the Right of Withdrawal (§ 312g BGB).
(3)Irrespective of this choice of law, consumers shall always be subject to the mandatory consumer protection law of the country in which they have their usual place of residence at the time the contract is concluded.